Return and Refund Policy

At Fletcher Builds, we are committed to providing high-quality services. Please review our refund, exchange, warranty, and return guidelines below.

1. Refund Policy

• Service Satisfaction: If you are not satisfied with our services, please contact us within 1-3 days of project completion. We will work with you to address any concerns. Refunds may be issued at our discretion based on the situation.

2. Warranty Policy

• Workmanship Warranty: We offer a warranty on our workmanship for a period of e.g., one year from the completion date. This warranty covers defects in materials and workmanship under normal use.
• Exclusions: Our warranty does not cover damages due to misuse, neglect, or natural wear and tear.

3. Exchange Policy

• Material Changes: If there are issues with materials used in your project, we will evaluate the situation and may offer replacements at our discretion, based on the warranty terms.

4. Return Policy

• Materials and Products: Any unused materials or products purchased through Fletcher Builds may be returned within3-7 days of purchase for a full refund, provided they are in original condition. A restocking fee may apply.

5. Claims Process

• To initiate a refund, warranty claim, or return, please contact us at [email protected]. Provide details of your request, including project information and any relevant documentation.

6. Response Time

• We will respond to your request within 7-9 business days and work to resolve the issue promptly.

7. Amendments

• Fletcher Builds reserves the right to amend this policy at any time. Clients will be notified of significant changes.

8. Contact Us
For further questions regarding our refund/return policy, please contact us at [email protected]